Implementation Assistance
ManageEngine User Academy

Implementation assistance

With Implementation assistance, ensure swift and secure deployment of ManageEngine IAM and SIEM solutions, tailored to your business needs by our in-house implementation experts.

Avail Service

Accelerated Time to Value

Ensure swift and secure deployment with on-boarding assistance, professional services, and extensive training.

Maximize your investment

Our broad portfolio of post-deployment services help you to realize the full potential of your investment in our solutions.

Customizability

Tailor solutions to your organization’s needs with custom workflows, automation, and meeting compliance.

What is included in Implementation assistance

Onboarding Assistance

Ensure a smooth transition into your ManageEngine solution with dedicated onboarding assistance. Our team will guide you through initial setup, configuration, and integration with your existing IT infrastructure. From user provisioning to customizing security policies, we'll ensure your system is up and running efficiently, minimizing downtime and accelerating productivity.

Avail service

Professional services

Leverage our tailored professional services to maximize the value of your ManageEngine solution. Our experts provide customized solutions for complex Active Directory management, security audits, and performance optimization. Whether you're looking to automate tasks, enhance reporting, or implement advanced features, our team is equipped to support your unique requirements.

Avail service

Extensive Training

Empower your team with in-depth training sessions designed to enhance their proficiency with ManageEngine solutions. From beginner-level workshops to advanced use case tutorials, our training modules cover all aspects of the platform. With hands-on guidance and best practice recommendations, your team will be well-equipped to utilize AD360 effectively.

Avail service

Trusted by over 500+ organizations across 25+ countries

What our customers have to say

“Right out of the box, ADSelfService Plus enforces MFA for all new users, which is very important for our security policy—especially with being a healthcare provider and meeting HIPAA requirements and standards."

Jordan Straw

Managed Services Engineer, Raleigh Radiology

“Your engagement team is ridiculously well. We know the product in and out, literally knowing when we click in the wrong spot, and your ability to offer multiple options and approaching things, you know, it's pretty nice"

Randy Schapel

Manager of Academic Computing, Mott Community College

Frequently asked questions

1. Is Implementation assistance available as a free service?
​Implementation assistance is not available as a free service. The final cost of the service will be determined by your business requirements and the scope of work to be done. 

2. What does the Implementation assistance service offer?
​​Our service includes:
 - Personalized consultation with our implementation team to define your business requirements.
​ - Secure, end-to-end solution implementation by experienced professionals, ensuring no room for error.
 - Complete walk-through of the product and User Acceptance Testing upon implementation.
 - Comprehensive technical training for the participants to ensure they are fully equipped to utilize the software effectively.
 - Detailed post-implementation health-check to confirm the solution meets all your requirements.
 - Elaborate product implementation documentation.
 - Dedicated Customer Success Program to ensure you have continued support and guidance.

3. Will I be provided any training on how to use the solution?
​​​Yes, you and your team (up to 4 participants) will receive exclusive training and an integrated walkthrough of all the configurations and customizations in the product.

4. Will I be provided with support post-implementation?​​​
​Yes, you will be inducted into a dedicated Customer Success program post-implementation to ensure you have continued technical support.