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Identity-Aligned Onboarding Services

Structured onboarding to help your team deploy AD360 in line with internal policies, technical requirements, and access governance models, with a focus on enabling full administrative ownership from day one.

Deploy with our experts

Why organizations choose onboarding?

Accelerated time-to-value

Structured onboarding eliminates delays and avoids setup missteps, helping your team go live faster with a stable, policy-aligned configuration.

Optimized operations for tangible ROI

Expert-led onboarding streamlines processes, automates provisioning, enhances self-service, reduces manual effort and errors, and boosts operational productivity.

Built around your environment

Structured onboarding eliminates delays and avoids setup missteps, helping your team go live faster with a stable, policy-aligned configuration.

What is included in OnboardPro

Consultation and Planning

The engagement begins with a structural assessment of your directory infrastructure, administrative model, and policy enforcement, and phase establishes a clear scope of work and aligns onboarding activities with your internal control objectives & long-term identity strategy.

Guided Setup and Configuration

Onboarding services assist in configuring robust security measures, including multi-factor authentication (MFA) and single sign-on (SSO). This strengthens access controls, ensuring that only authorized users can access critical systems and data.



Directory and Platform Connectivity

Integration focuses on connecting AD360 with identity sources, HR systems, ITSM platforms, and cloud directories—supporting unified identity workflows across your environment.




Enablement and Handover

The engagement concludes with a formal handover of documentation, configuration records, and administrator training sessions. These activities are designed to ensure operational ownership, reduce dependency, and support sustained in-house administration.

Designed for you

Streamlining User Lifecycle Management

Implementing AD360's onboarding services enables organizations to automate user provisioning and deprovisioning processes. This ensures that user accounts are created, modified, and removed efficiently, reducing manual errors and enhancing operational productivity. 

Enhancing Security and Access Controls

Onboarding services assist in configuring robust security measures, including multi-factor authentication (MFA) and single sign-on (SSO). This strengthens access controls, ensuring that only authorized users can access critical systems and data. 

Strengthening Audit Visibility and Access Oversight

Onboarding includes setting up a audit and reporting features that support access visibility and accountability. These insights help demonstrate policy enforcement and support internal audits.

Reducing Help Desk Workload

Implementing self-service password management through AD360 reduces the number of password-related help desk tickets. This empowers users to manage their credentials independently, leading to increased user satisfaction and decreased IT support burden.

AD360
ADManager Plus
ADSelfService Plus
ADAudit Plus
EventLog Analyzer
Log360
ADManager Plus

Standard

  • Installation
  • Server and domain configuration (adding domain, domain controllers, File Servers, Exchange Servers)
  • Microsoft 365 and Google Workspace configuration
  • User creation and modification templates customization which includes template creation, naming format, and duplication check - Up to 3 templates
  • Bulk AD objects creation and management using CSV
  • Report schedule creation to address industry-specific compliances - Up to 3 scheduled reports
  • Help desk technician and custom delgation roles configuration - Up to 3 technician roles
  • Automation configuration - Up to 3 automations
  • Workflow configuration - Up to 3 workflows
  • Employee search column customization
  • Custom attribute configuration
  • Email server, SMS server, and notification profile configuration
  • Post-implementation health check
  • Training (up to 4 participants) - Available as an add-on

Advanced

Includes everything in the Standard plan
plus:

  • Custom script creation & execution (subject to feasibility)

  • Backup and recovery configuration

  • Integration with help desk tools

  • Integration with HCM solutions

  • Webhook configuration for orchestration

  • REST APIs configuration

  • Security hardening & privacy

  • SSL configuration

  • Single sign-on configuration

  • TFA configuration

  • GDPR privacy configuration

  • LDAP over SSL

  • Failover configuration (high availability)

  • Product database backup configuration

  • Database migration (pgSQL to MS SQL)

  • Active Directory migration

  • Expert consultation

  • User acceptance testing

  • Comprehensive documentation

  • Integrated walkthrough

  • Signing

  • Post-implementation health check

  • Training (up to 4 participants)

AD360

Standard

  • Installation
  • Server and domain configuration - Up to 5 domains
  • Configuring NAS servers - Up to 2 servers
  • User creation and modification templates customization which includes template creation, naming format, and duplication check - Up to 5 templates
  • Microsoft 365 and Google Workspace configuration
  • Bulk AD objects creation and management using CSV
  • Configuring password policy enforcer
  • Self-service policy configuration & user enrollmen
  • Custom alerts set up - Up to 5 alert profiles
  • Report schedule creation to address industry-specific compliances - Up to 5 scheduled reports
  • Help desk technician and custom delegation roles configuration - Up to 5 roles
  • Automation configuration - Up to 5 automation policies
  • Workflow configuration - Up to 5 workflows
  • Helpdesk and SIEM integration (basic)
  • Employee search column customization
  • Email server, SMS server, and notification profile configuration
  • Custom attribute configuration
  • Importing historic EVT/EVTX File
  • Auditing configuration for LDAP, Sysmon, PowerShell, FIM, AD FS, group policy, removable storage, printer, user session recording, and LAPS
  • Training (up to 4 participants) - Available as an add-on

Advanced

Includes everything in the Standard plan
plus:

  • Removable storage auditing configuration

  • Integration with HCM solutions

  • Reverse proxy configuration

  • Agent installation for MFA, SSPR from login screen, password sync, and real-time auditing

  • MFA configuration for VPN, OWA, and more

  • MFA configuration for workstation and server logins

  • Database migration (pgSQL to MS SQL)

  • Product database backup configuration

  • Failover and secure gateway configuration

  • Security hardening and privacy

  • SSL configuration

  • Single sign-on configuration

  • TFA configuration

  • GDPR privacy configuration

  • LDAP over SSL

  • Archiving events

  • Expert consultation

  • Comprehensive documentation

  • User acceptance testing

  • Integrated walkthrough

  • Signing

  • Post-implementation health check

ADSelfService Plus

Standard

  • Installation
  • Server and domain configuration - Up to 5 domains
  • Policy configuration
  • Policy-specific user enrollment
  • Multi-factor authentication configuration (Reset, unlock and portal login)
  • Password expiration notification configuration
  • Technician roles configuration
  • Report schedule creation (Enrollment reports, Audit reports)
  • License management scheduler configuration
  • Password policy enforcer configuration
  • Product database backup configuration
  • Email and SMS server configuration
  • Training (up to 4 participants) - Available as an add-on

Advanced

Includes everything in the Standard plan
plus:

  • MFA configuration for VPN and other applications

  • MFA configuration for workstation and server logins

  • Single sign-on configuration (up to 10 applications)

  • Module configuration (Password Sync, OWA)

  • Agent installation for MFA, SSPR from login screen, password sync, and real-time auditing

  • Conditional access configuration

  • Helpdesk integration (ADManager Plus, ServiceDesk Plus)

  • Security hardening & privacy

  • SSL configuration

  • Single sign-on configuration (product login)

  • LDAP over SSL

  • Failover configuration (high availability or load balancing)

  • Reverse proxy configuration

  • Database migration (pgSQL to MS SQL)

  • Expert consultation

  • Comprehensive documentation

  • User acceptance testing

  • Integrated walkthrough

  • Signing

  • Post-implementation health check

  • Training (up to 4 participants)

ADAudit Plus

Standard

  • Installation
  • Server and domain configuration (configuring domain, domain controllers, Windows member servers, workstations, cloud directory, PowerShell, ADFS, LDAP, FIM, group policy, removable storage, Printer, Sysmon, and LAPS) - Up to 10 devices total
  • File servers configuration - Up to 2 servers
  • Historic EVT/EVTX file import
  • Automatic device configuration
  • Agent deployment (agent-level registry changes will be performed)
  • Log filtering
  • Dashboard customization
  • Custom reports and alerts setup - Up to 2 each
  • Report schedule creation - Up to 2 each
  • Email and SMS server configuration
  • Role-based access control configuration
  • Rebranding
  • Archive configuration
  • SIEM Integration
  • NAT configuration
  • Proxy server configuration
  • User session recording
  • Training (up to 4 participants) - Available as an add-on


Advanced

Includes everything in the Standard plan
plus:

  • Database migration (PGSQL to MSSQL)

  • Custom script for alerts (subject to feasibility)

  • Security hardening & privacy

  • SSL configuration

  • Single sign-on configuration

  • TFA configuration

  • GDPR privacy configuration

  • LDAP over SSL

  • Enforcing password protection for archived events

  • Exclusions configuration

  • Facilitating archived audit data search

  • Expert consultation

  • Comprehensive documentation

  • User acceptance testing

  • Integrated walkthrough

  • Signing

  • Post-implementation health check

  • Training (up to 4 participants)

EventLog Analyzer

Standard

  • Installation
  • Device management - (Windows Server - 10, WKS - 50, Syslog Devices (Supported) -10)
  • Application management - IIS, MSSQL, other applications - Up to 1 each
  • Technician management (role configuration)
  • Log collection filter configuration
  • Log retention policy settings
  • Configuring Windows/Linux-based file monitoring (basic configuration)
  • Tuning product administrative settings
    • Email and SMS server configuration
    • Configuring log collection failure alerts
    • Log forwarding
  • Historic EVT/EVTX file import
  • Custom reports and alerts configuration (provided logs are available) - Up to 1 each
  • Reports, alerts, and compliance schedule creation - Up to 1 each
  • Rule-based correlation setup (based on the feasibility/available logs) - Up to 1 each
  • Training (up to 4 participants - Available as an add-on

Advanced

Includes everything in the Standard plan
plus:

  • Configuring Windows/Linux-based file monitoring (up to 10 configurations)

  • Custom reports and alerts configuration (up to 10 total, provided logs are available)

  • Reports, alerts, and compliance schedule creation (up to 10)

  • Rule-based correlation setup (up to 5, based on feasibility/available logs)

  • Configuring managed servers*

  • Compliance-specific reports configuration (up to 1)

  • Dashboard customization (up to 5)

  • Log import scheduling (up to 5)

  • Custom log parser rule creation and optimization (in coordination with Product team)

  • Advanced Threat Analytics configuration**

  • Incident management configuration

  • SOAR workflow configuration

  • External threat feed configuration

  • Setting up Windows logging

  • Security hardening & privacy

  • SSL configuration

  • TFA configuration

  • GDPR privacy configuration

  • CAPTCHA settings

  • Database migration (PGSQL to MSSQL)

  • High availability configuration

  • Restoration of an available backup

  • Data migration (Elasticsearch/Archive)

  • Agent deployment (agent-level registry changes will be performed)

  • NAT configuration

  • Expert consultation

  • Comprehensive documentation

  • User acceptance testing

  • Integrated walkthrough

  • Signing

  • Post-implementation health check

  • Support for new log formats (subject to feasibility)

  • Additional custom correlation rules configuration

  • Training (up to 4 participants)

Log360

Standard

  • Installation
  • Device management - (Windows Server - 25, WKS - 100, Syslog Devices(Supported)-10)
  • Application management - IIS, MSSQL, Other Applications - (1 each)
  • Technician management (role configuration) - (up to 2 filters)
  • Log collection filter configuration
  • Log retention policy settings
  • Configuring Windows/Linux-based file monitoring (basic configuration) - (1 in each)
  • Tuning product administrative settings
  • Email and SMS server configuration
  • Configuring log collection failure alerts
  • Log forwarding
  • Historic EVT/EVTX file import
  • Custom reports and alerts configuration (provided logs are available) - Up to 1 each
  • Reports, alerts, and compliance schedule creation - Up to 1 each
  • Rule-based correlation setup (based on the feasibility/available logs) - Up to 1
  • UEBA: Custom alerts and reports set up* - Up to 2
  • Supporting new log formats (subject to feasibility)
  • Additional custom correlation rules configuration
  • Training (up to 4 participants) - Available as an add-on

Advanced

Includes everything in the Standard plan
plus:

  • Custom reports and alerts configuration (up to 10 total, provided logs are available)

  • Reports, alerts, and compliance schedule creation (up to 10)

  • Rule-based correlation setup (up to 5, based on feasibility/available logs)

  • Compliance-specific reports configuration (up to 1)

  • Configuring managed services**

  • UEBA: Custom alerts and reports set up (up to 10)

  • Log import scheduling (up to 5)

  • Dashboard customization (up to 5)

  • Security hardening & privacy

  • SSL configuration

  • TFA configuration

  • GDPR privacy configuration

  • CAPTCHA settings

  • Importing historical logs (supported format)

  • Database migration (PGSQL to MSSQL)

  • Advanced Threat Analytics configuration*

  • SOAR workflow configuration

  • Log360 search engine management

  • Risk score modifications for anomalies based on customer environment

  • High availability configuration

  • Restoration of an available backup

  • Incident management configuration

  • Data migration (Elasticsearch/Archive)

  • Custom log parser rule configuration (subject to scope)

  • External threat feed configuration

  • Agent deployment (agent-level registry changes will be performed)

  • NAT configuration

  • Setting up Windows logging

  • Server migration

  • Expert consultation

  • Comprehensive documentation

  • User acceptance testing

  • Integrated walkthrough

  • Signing

  • Supporting new log formats (subject to feasibility)

  • Additional custom correlation rules configuration

  • Training (up to 4 participants)